A significant number of changes come into force in relation to English Channel and other Short Strait crossings from 1 January 2022, when full customs controls will apply to all goods moving between the European Union (EU) and Great Britain (GB).

HMRC is supporting hauliers to ensure they can comply with the new UK border processes. Go to the Haulier Customer Support Model document (PDF) attached below to find out about the Customs & International Trade Helpline, along with a link to register for The Goods Vehicle Movement Service (GVMS).

If you have issues and need assistance from HMRC, call them on their Customs and International Trade Helpline. Details of this and other channels of support available are included in the document below.

Haulier Customer Support Model and Business Continuity Plan (PDF)

If you’d like to understand more about the 1st January customs changes, we can help. Please contact us.